Kai can tailor service to your customers through mobile technology and data-driven incentives by listening to your existing casino operations. Kai connects your employees and supervisors to important protected data through the use of mobile devices carried property-wide. Staff can be reached immediatelty and tasks are automated utilizing patented Acres algorithms. Kai can communicate your guests' needs to the right department or individual in an instant, and even communicate with your guests directly to their mobile device.
Installation of Kai is simplified using a method we call Kai Universal Interface, and support and installation could not be simpler for your IT department. Kai communicates with nearly every existing casino system.
Kai is backed by the Acres support team, who are available to assist your team through any challenges you face or configuration changes that you may need. Support tickets are used to track each case, and we have a 24 hour hotline for the pressing matters that just can’t wait.